Boingo Support

24-hour support, every day of the year

Boingo Wireless is committed to delivering the best Wi-Fi hotspot experience possible. That's why we offer customer care and technical assistance 24 hours a day, every day of the year, both online and by phone.

To speak to a Boingo Customer Service Representative, call Toll Free: US and Canada: 800-880-4117. International: 00.800.2646.4646. Boingo Customer Care is available 24 hours a day, every day of the year.

For Billing, Account or Cancellation issues, please call us at 800-880-4117.

You can also e-mail us at: 

Manage Your Boingo Account

Managing your Boingo account is as easy as entering your username and password.

Once you log in you can:

  • Update billing information
  • View usage reports
  • Get details on your service plan
  • Change your password

CLICK HERE to log in to your account.

Online Technical Support

Boingo Software: Download the latest version of the Boingo software for PC, Macintosh, and smartphone.

Frequently Asked Questions

Boingo has created FAQs to help you solve many common problems.

 

Choose from a variety of plans
that meet your Wi-Fi needs.

Sign Up Now

"We've been impressed by services such as Boingo, where you open your laptop in the airport and it automagically works." -Telco 2.0