Boingo Support
24-hour support, every day of the year
Boingo Wireless is committed to delivering the best Wi-Fi hotspot experience possible. That's why we offer customer care and technical assistance 24 hours a day, every day of the year, both online and by phone.
To speak to a Boingo Customer Service Representative, call Toll Free: US and Canada: 800-880-4117. International: 00.800.2646.4646. Boingo Customer Care is available 24 hours a day, every day of the year.
For Billing, Account or Cancellation issues, please call us at 800-880-4117.
You can also e-mail us at:
Manage Your Boingo Account
Managing your Boingo account is as easy as entering your username and password.
Once you log in you can:
- Update billing information
- View usage reports
- Get details on your service plan
- Change your password
Online Technical Support
Boingo Software: Download the latest version of the Boingo software for PC, Macintosh, and smartphone.
Frequently Asked Questions
Boingo has created FAQs to help you solve many common problems.
Choose from a variety of plans
that meet your Wi-Fi needs.

